Services
Innovative Messaging Solutions for Smart Business
Our primary goal as a trusted enterprise messaging solutions provider is to enable brands to connect with their customers to improve communication through Bulk SMS Services, WhatsApp Business API, and RCS Business Messaging.
At RCS Message India Private Limited, we utilize efficient tools to deliver customized messages rapidly across multiple platforms, from transactional to promotional message campaigns. Assemble conversations with us to build better connections.
Messaging Solutions
Rich Communication Services
Traverse across traditional messaging services by opting for visually appealing and interactive messaging. We are a leading provider of RCS Messaging solutions, inculcated with Google RCS Business Messaging. Our services include:
- Verified Sender ID
- Multimedia (Images, Videos, Carousels, and CTAs)
- Automated Chatbots and live agent services
- Read receipts, Live delivery, Instant analytics
- Integrated CRM and API
RCS is the best choice for businesses to improve customer engagement and improve experiences.
WhatsApp Business API
WhatsApp, due to its popularity, ensures the on-time delivery of messages and provides the opportunity for businesses to send instant messages to customers. We give access to the WhatsApp Business API for the timely delivery of your texts, be it discount offers or promotional messages.
Main Features:
- Verified business profiles with the green tick
- Chatbot incorporation and two-way communication
- Buttons are available with interactive message templates
- CTAs, media attachments, and payment links
- Message delivery analytics and campaign insights
Make use of the WhatsApp API for Business for order tracking, lead generation, and customer support services for increased customer satisfaction
Bulk SMS Services
We are also a bulk SMS service provider which enhances affordable and rapid communication services for your business. Your text messages will be delivered on time even to basic mobile phones.
Features:
- Customized sender IDs
- SMS routes for promotional and transactional messages
- Live delivery tracking and analytics
- Automated API integration
- Multi-language messaging services
This is a perfect option for sending alerts, OTPs and other notifications without the internet.
Benefits of our messaging platform
Secure
Equipped with end-to-end encryption and abide by TRAI and WhatsApp guidelines.
Live Insights
Analyze the data of every individual message.
Economical Campaigns
Increase marketing ROI and lessen the customer service costs.
Brand Visibility
Branding ensures trust factor and verified sender IDs cements credibility
Improved Engagement Rates
Advanced interactive practices pave the way for more lead generation, clicks and conversions.
Multichannel Delivery
With a single dashboard contact your customers through SMS, WhatsApp and RCS.
Industries We Serve
Enhance your User Engagement to the Next Level
RCS Message India Private Limited values your growth and success more than anything. Our messaging platform is created to help your business conquer new heights by starting conversion focused conversations to deliver results.
FAQs
What are the characteristics of RCS, WhatsApp API and SMS?
RCS enables app-like texting within SMS apps in Android. Using WhatsApp API, businesses are permitted communication with enhanced interactivity and better automation. Bulk SMS is text messaging in the traditional way and it is available on mobile phones with and without the internet.
What is the minimum criteria to use RCS or WhatsApp API?
Businesses are required to complete registration and verification to use the services. Onboarding and setup is handled by us.
How to ensure the security of the service?
All messaging services provided by us comply with TRAI regulations and uphold WhatsApp Business Policy. Data encryption and privacy protocols are also ensured.
How to track campaign performance and insights?
Real time delivery tracking, insight reports, read rates, click analytics and user interactions across all the modes are traced through our unified dashboard.
Am I able to use RCS and WhatsApp Business API together?
Yes. Multiple channels of messaging platforms which support both RCS and WhatsApp Business API are provided by RCS Message India Private Limited.
What is the difference between WhatsApp Business API and WhatsApp Business App?
The WhatsApp Business API is composed for medium and large businesses and supports chatbots, CRM integration and automation within a technical setup unlike the free WhatsApp Business app.
Is customer service support provided after initial setup?
Yes. 24/7 technical support is ensured with optimization assistance and troubleshooting to plan your campaigns smoothly
How to complete brand verification for RCS and WhatsApp?
We take care of the brand verification and onboarding process. Your messages will be displayed with the brand name, logo and a green tick after verification.
Can I integrate my CRM or website with your messaging services?
Yes. We provide API access and webhook support with your existing websites, CRM and ERP systems
Is internet connection needed to receive RCS and WhatsApp messages?
Yes. Internet connection is needed for RCS and WhatsApp API. To send texts to customers without the internet, fallback SMS is used to confirm the delivery of messages through traditional text.
