WhatsApp Business API

Verified business messaging. Real-time authenticated engagement.

Power Your Business with WhatsApp API

RCS Messaging India provides seamless WhatsApp Business API communication to elevate user communication to a higher level. Develop conversations on WhatsApp through verified messaging, automation, and enhanced engagement, whether you are a startup, SME, or MNC

What is WhatsApp Business API?

The WhatsApp Business API provides the opportunity to send and receive messages in an automated and secure manner. This efficient communication tool differs from the standard WhatsApp app curated for personal use by providing an API for large businesses to utilize chatbots, connect with CRM tools, and send automated messages.

Benefits of WhatsApp API for Business

We are a leading WhatsApp Business API provider and guarantee that your business secures all the advantages of WhatsApp Business messaging solutions:

Key Attributes of Our WhatsApp Business API Solution

Automated Chatbots

To control 24/7 appointments, bookings, lead qualifications, and other frequently asked questions, use AI-powered WhatsApp chatbots for business.

CRM and API Integration

Organize data classification and workflows in WhatsApp by interlinking WhatsApp with your current CRM, helpdesk, or ERP systems.

Broadcast Messaging

Thousands of users can be reached all at once through promotional texts, updates, and bulk messaging services.

Multi-Agent Access

Utilize analytics, tagging, and intelligent routing to qualify multiple agents to answer customer queries.

How It Works

Simple and Seamless Communication

Customer Opts In

After the customer grants consent to receive messages through website forms, QR codes, or in-store signage.

Template Message Sent

Include multimedia and call-to-action buttons to start conversations and discourses by utilizing authorized message templates

2-Way Chat Continues

After the customer answers, start the conversation within a 24-hour session window.

WhatsApp Compliance Guidelines

RCS Messaging India adheres to 100% WhatsApp API business policies to give you a smooth and care-free experience.

  • Template Approval
    Assistance with formatting and submitting templates is provided by us. Only approved message templates are used to begin conversations.
  • 24-Hour Window Rule
    Free messaging is allowed within 24 hours of the customer’s last reply. Template messages are allowed after the window period. 
  • Customer Opt-In
    Opt-in tools are provided through forms, checkboxes, and landing pages. User consent must be obtained by the businesses before sending messages.

FAQs About RCS Messaging

Is WhatsApp API free?

No. The WhatsApp Business API is a paid service; Meta charges per conversation. But it provides excellent ROI for customer engagement. Prices are determined by the type and number of conversations and country-specific rates.

Promotional messages can be sent using WhatsApp-approved interactive marketing templates only if opted by the customer.

Once a user replies to your message, you have a 24-hour window to reply freely. You are required to use pre-approved message templates to restart the conversation.

Yes. Customer consent is mandatory to send messages using WhatsApp Business API. These Opt-ins can be obtained via SMS, websites, and in-person interactions.

WhatsApp chatbots for business are available in the WhatsApp Business API, which can be used to automate FAQs, track orders, book appointments, lead capture, etc.

End-to-end encryption is available for all messages sent through WhatsApp Business API, which secures reliable communication.

Reminder notifications, support responses, marketing broadcasts, interactive message templates,  alerts regarding transactions, and order updates.

Reminder notifications, support responses, marketing broadcasts, interactive message templates,  alerts regarding transactions, and order updates.

Businesses are allowed to have multi-agent access via a common inbox or CRM platform with the API integration, This allows support teams to handle productive conversations.

A WhatsApp message template is a pre-authorized message format to provide quality messaging solutions and is used to send notifications and start chat conversations outside the 24-hour window.

Begin your Journey with WhatsApp API Today

Are you ready to enhance customer experience and automate communication workflows?

India’s most trusted and reliable WhatsApp Business API provider, RCS Messaging India, is here to assist you in establishing and optimizing your business communication strategy with better automation and verified delivery.